Frequently Asked Questions
Everything you need to know about your Muddy Mat order.
What is the processing time for my order?
All orders are processed within 1-2 business days. You will receive a notification email with a tracking number as soon as your package leaves our warehouse.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times vary by country and will be calculated at checkout.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.
How should I care for my Muddy Mat apparel?
To ensure longevity, we recommend machine washing your items in cold water and hanging them to dry. Avoid using bleach or high-heat cycles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.